🛒 Shipping & Delivery Policy – Sithimy.com

 

1. Shipping Coverage

We offer international shipping to over 40 countries worldwide.

You can check whether we ship to your area by entering your address at checkout.

All orders are processed and shipped from our fulfillment center in 6761 Fallon LN, Canal Winchester, OH 43110, USA.

 

2. Order Processing Time

All orders are processed within 1–3 business days after payment confirmation.

Orders are not processed or shipped on weekends or public holidays.

3. Estimated Delivery Times

Shipping Region Estimated Delivery Time

Europe 5 – 10 business days
Asia 6 – 12 business days
North America 4 – 8 business days

> Note: Delivery times may vary depending on your exact location and customs processing in your country.

 

4. Shipping Fees

Free shipping is available for eligible orders based on your region and order value.

Shipping fees are calculated at checkout based on the delivery address and chosen shipping method.

5. Shipping Carriers

We partner with reliable logistics providers including DHL, UPS From by our partner Veeqo and VNPost, EMS, and FedEx.

The shipping carrier may vary depending on your location and selected delivery method.

 

                                                           Shipping Label DHL by Veeqo

 

6. Order Tracking

Every shipment comes with a tracking number, which will be emailed to you once your order has been dispatched.

You can track your order status here: Order Tracking Page

7. Shipping Delays

If your delivery is delayed by more than 15 business days beyond the estimated date, please contact our support team at:
📧 cs@sithimy.com or hotline: +1 714 702 5709 for assistance.

8. Customs & Import Taxes

For international orders, We are responsible for any customs duties or import taxes imposed by their local authorities.

9. Customer Support

For any questions regarding shipping and delivery, please contact:

📧 Email: cs@ithimy.com

☎️ Hotline: +1 714 702 5709

 

🏠 Address

Business Registration

611 S DUPONT HWY

DOVER DE 19901

 

US Warehouse Center

6761 Fallon Ln

Canal Winchester OH 43110

 

VN Warehouse Center

54A Rosita Khang Dien

Long Truong, HCM